Contact information
Contact Us
We’re here to help with any questions about your order, products, or shipping.
Customer Support
For all enquiries, please contact us at:
support@greatbritishimports.com
We aim to respond to all messages within 24 hours (Monday–Friday).
Order Support
If you’re contacting us about an order, please include:
- Your order number
- A brief description of your query
This helps us resolve your issue as quickly as possible.
Damaged or Incorrect Orders
If your order has arrived damaged or incorrect, please contact us within 48 hours of delivery and include:
- Your order number
- Clear photos of the product and packaging
Business & Wholesale Enquiries
For wholesale, partnerships, or business enquiries, please email:
support@greatbritishimports.com
Opening Hours
Monday – Friday: 9:00am – 5:00pm (UK time)
Saturday – Sunday: Closed
We appreciate your patience during busy periods and will always do our best to get back to you as quickly as possible.